This policy applies to all visitors to our website, registered users as well as customers who have subscribed to the services we offer.
We are committed to protecting the privacy of our users, and strives to provide a safe, secure user experience. This Privacy Statement sets forth the online data collection and usage policies and practices that apply to this web site. The following statement explains our commitment to managing your personal information and sets out how and when personal information is collected, held, treated, used or disclosed.
You must accept all the terms of this policy when you register on our website. If you do not agree with anything in this policy, then you may not register or use any of the services. You may not access our website or use our services if you are younger than 18 years old. Users under 18 years are ONLY allowed to use the website if accompanied by a parent.
We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
This Policy applies only to our Services. It does not apply to services offered by third parties, including websites and other online services that our Services may display links to or advertisements for. When you click on such links or advertisements, you will be visiting websites or interactive services operated by third parties, who have their own information collection practices and may also collect information through the use of tracking tools, such as cookies, web beacons, server logs and the like. When you click on or interact with an ad appearing in our Services, the advertiser or sponsor may infer that you meet targeting criteria that they may have used in connection with the sponsoring such ad. This may lead to similar ads being targeted to you on our Services or elsewhere. We do not have control over how any third party gathers or uses information, so you should review their privacy policies to learn of their information gathering and handling practices.
This website is owned and operated by Triangle Corporate Coach, Inc. We are registered in the United States and our registered office is at PO Box 13030 Durham, North Carolina 27709. You can contact us by using our website contact form, or by telephone on 919-648-1048 and/or by our email address firstname.lastname@example.org.
Triangle Corporate Coach recommends that all and any personal valuables be removed from the vehicle when unattended. Triangle Corporate Coach does not guarantee the safety or assume any responsibility for any personal articles or items lost, stolen, damaged or left in the vehicle.
Hourly and chartered reservations have a 20% service charge.
Rates are subject to change without prior notification.
All reservations require a credit on file which will be authorized at time of booking. For charter and hourly services, a 50% credit card deposit is required at time of booking. All deposits are non-refundable. Deposits will be credited to the balance of service. All bus and limousine reservations require a 48 hour prior to pick-up cancellation notice. If you wish to cancel your reservation (sedan, suv or van) please call at least 3 hours before your scheduled service, or email at least 4 hours before your scheduled service (local transportation only). No cancellation fees will apply, however, if cancellation is not received within the grace period the full amount for the service will be charged. There is a 10 minute grace period for non-commercial airport or point to point transfers. Wait times that exceed the first 10 minute grace period will be billed at $1.00 per minute. For wait times that exceed 30 minutes, the reservation will automatically be billed at an hourly rate. No show/ No calls will be billed at full price of service. If you do not see your driver at your pick-up location do not leave the pickup site.
Please call dispatch at 877-470-8869 or 919-648-1048 to avoid no show or late cancel fees. Have your confirmation number available to expedite the process of locating your reservation and driver. There are times unsafe road conditions will delay your pick-up; for example, accidents, snow, rain, etc. Triangle Corporate Coach is not responsible for these types of events that cause delays. In addition, Triangle Corporate Coach is not responsible for missed flights as a result of events that occur beyond our control such as; accidents, snow, rain, etc. However, Management will take the appropriate actions to ensure the client is satisfied. Triangle Corporate Coach is not responsible for mechanical breakdown while in our care, but again management will take the appropriate actions to ensure the client is satisfied. Alcohol and drug consumption is prohibited by law and open container laws apply. Smoking is prohibited in all of our vehicles. Damages caused by the client and members of the client’s party assumes full financial responsibility. Clients are advised to clear the vehicle of all belongings when service is complete. Please be advised that Triangle Corporate Coach is not responsible for items left in our vehicles. Expenses incurred returning personal property will be the full responsibility of the client’s. Any lost items will be turned into Management at the end of each shift. Loading vehicles beyond capacity is strictly prohibited. Please be sure you communicate exact passenger and luggage requirements to ensure safe operation of our vehicles.
Additional fees may apply based upon your specific needs and will be disclosed at time of booking by a reservation specialist.